F.A.Q.

Our Customers Ask...

Q. Why should I buy my parts from Midwest Air Parts rather than from my current supplier?

A. You will find that with one toll-free phone call you can order the right part, at a substantial savings, with a delivery date to meet your requirement. If you operate different makes of compressors, you can save even more time and money by ordering all your parts on a single purchase order.


Q. Why are your prices lower than those of my current supplier?

A. Our buying power allows us to buy direct from the manufacturer and pass those savings along to our customers. A minimum markup allows Midwest Air Parts to quote the lowest possible price and still provide the quality parts needed to keep your compressor operating efficiently.


Q. How do I know you will have the parts I need for my compressor?

A. We stock parts for all major makes of industrial compressors. Normal wear parts are in stock and are available for same day shipment. Non stock items or parts for older or obsolete models are generally available within days rather than weeks or even months.


Q. I know your prices are lower and your delivery is better than that of my current supplier, but are the parts the same?

A. The parts we supply are OEM quality parts manufactured by the companies that supply the bearings, filters, seals, valves, etc. to the compressor industry. These same companies supply parts to the people who built your compressor.


Q. Are the parts I order from Midwest Air Parts guaranteed?

A. All parts are backed by a 100% customer satisfaction guarantee. If you are not fully satisfied, just return the item for a full refund - it's that simple.


Q.
I see that your price for the synthetic lubricant for my compressor is a lot less than my local supplier charges, but do you offer an oil analysis program?

A. Midwest Air Parts offers a no charge oil analysis service that monitors lubricant condition and detects abnormal contamination levels. This program can extend lubricant service life and help to avoid costly air end failures.


Q.
What if I have a question about the parts I receive or need additional help with the repair of my compressor?

A. When you call Midwest Air Parts you will be talking directly to people who know compressors. People with over 30 years experience in the design, engineering, and service of air compressors. Our staff will be happy to answer any questions you may have about the operation, maintenance, and repair of your compressor.


Q. How do I find out price and availability on the parts I need?

A. Just call Midwest Air Parts, toll-free at 800.541.2210, send your inquiry by fax to 262.679.4877, or use our "Get A Quote" on-line form. We will respond with an immediate quotation.

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